We solve your doubts
Save time looking for answers about Wispok.
We have compiled the frequently asked questions from our customers and users.
Do you have a business? This information is for you.
We accept the following payment methods:
- National and international debit and credit cards
- Digital Collection (CoDi)
- SPEI electronic transfers
Are you a Wispok user? This information is for you.
- Access the chatbot through a link on the institution’s website or by scanning a WhatsApp QR code.
- In this chat, you are asked for a reference to identify themselves.
- Subsequently, the chatbot displays the name on the receipt, the payment due date, and the payment balance. This is to confirm if the user’s account is correct.
- If it’s correct, the chatbot sends a unique link for making the payment.
- This link takes the user directly to the payment page for that specific receipt, without needing to input additional information.
- After the payment, the user will receive their payment receipt via email and through a WhatsApp chat message.
We accept the following payment methods:
- National and international debit and credit cards
- Cobro Digital (CoDi)
- SPEI electronic transfers
At Wispok, safety is our top priority, and we take pride in offering our users a secure and protected experience in every transaction.
We are committed to safeguarding your personal and financial data. We implement advanced security measures, such as end-to-end encryption, to ensure your details are protected throughout the payment process.
We are pleased to inform you that we are authorized by the Bank of Mexico in the Cobro Digital System (CoDi). This authorization reflects our compliance with the regulations and security standards set by Mexico’s major financial and regulatory institutions.
We operate in strict compliance with current regulations and laws in the field of financial services and online payments. Our platform undergoes regular audits and reviews to ensure we meet the highest standards of security and reliability.
Additionally, we collaborate with reputable and prestigious companies in the financial sector. This ensures that the services we offer are backed by trustworthy partners who are experts in their respective areas.
We work tirelessly to provide you with a seamless and secure experience when making online payments. You can rest assured that we are committed to providing a safe and reliable environment for all your financial transactions.